Leveraging the XCover Pro’s programmable button, frontline workers using Teams can instantly access the push-to-talk (PTT) functionality. Specially designed for frontline workers, the Microsoft Teams Walkie Talkie app integration on the Galaxy XCover Pro goes one step further. Employees can use Teams to chat, share documents and video, as well as access other business apps they integrate into the platform. Microsoft Teams enables seamless collaboration among team members, regardless of location or role. It’s about simplifying what workers need to learn in order to be effective at their job.” Microsoft Teams Walkie Talkie on the Galaxy XCover Pro “With the integration of Teams Walkie Talkie on the XCover Pro, we wanted to deliver a form factor that matches the working style of frontline workers who are already familiar with two-way radio communications. “Teams provides a single hub that allows frontline workers to get their job done,” says Scott Morrison, the principal program manager leading Microsoft 365’s efforts for retail and manufacturing. They aimed to give frontline workers a one-device, work-anywhere solution that would combine the instant push-to-talk communications of a two-way radio, together with a flexible array of cloud-based workflow apps. This was the challenge that Microsoft and Samsung set out to tackle through the integration of Microsoft Teams Walkie Talkie on the rugged Samsung Galaxy XCover Pro. Many industries - including manufacturing, healthcare, field services and retail - are plagued by such inefficiencies, and their productivity suffers. A manufacturing worker without ready access to the company’s inventory management software loses time trying to track down critical inventory. Employees have to pause their work to relay updates or receive information about their next assignments. Every business leader knows that it’s essential that these employees have the right technology to do their jobs effectively.īut too often, a phase lag cripples communication between firstline workers and the home office. Firstline workers, by definition, represent their companies at the most critical point of service or customer interaction.
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